1. Check the "Journal" tab:

- Is AutoTrading enabled?

- Are there any errors in the log when the Expert Advisor attempts to open a trade?

2. Check your account connection and whether AutoTrading is enabled or disabled.

3. Check the Expert Advisor settings.

- Is the Expert Advisor set to the correct timeframe (e.g., the Expert Advisor is designed to work only on H1);

- Minimum trade volume

4. If, after all these checks, the Expert Advisor still doesn't trade, you should contact the Expert Advisor developer.

We do not provide any additional information which concerns software that we do not develop. There are no restrictions on using advisors in trading on our side.